Safety
Safety Guidelines & Community Standards
Our community guidelines to ensure a safe, respectful environment for all users.
At Coaches Hive, our mission is to create a trusted space where athletes, parents, and coaches can connect, grow, and succeed. To keep our community safe, positive, and professional, we ask all members to follow these guidelines:
1. Respect & Professionalism
- • Treat others with courtesy, respect, and honesty at all times.
- • No harassment, hate speech, discrimination, or offensive behavior will be tolerated.
- • Coaches must maintain professional boundaries with all athletes and families.
2. Safety & Trust
- • All communication and scheduling should take place within the Coaches Hive platform.
- • Do not share personal information (addresses, phone numbers, financial details) outside the app unless necessary for training.
- • Parents/guardians must be present or informed for any training sessions with minors.
3. Authenticity & Transparency
- • Profiles must contain accurate, truthful information about experience, qualifications, and pricing.
- • Athletes/parents should provide honest reviews and feedback.
- • Misrepresentation or false claims may result in removal from the platform.
4. Payments & Transactions
- • All payments must be processed through the Coaches Hive platform.
- • Off-platform transactions or “side deals” are not permitted, as they compromise safety and protections.
- • Refunds and cancellations are subject to platform policies.
5. Health & Wellbeing
- • Coaches are responsible for providing safe, age-appropriate, and skill-appropriate training.
- • Athletes must disclose relevant health or injury information to their coach.
- • Emergency contacts should always be kept up-to-date in the app.
6. Reporting & Enforcement
- • Members can report inappropriate behavior, safety concerns, or policy violations directly in the app.
- • Coaches Hive reserves the right to suspend or remove any user who violates these standards.
- • Serious violations may result in permanent removal and, if necessary, legal action.